Personal Data Protection

Hay baji app — Privacy Policy

Hay baji app treats your personal information with the utmost importance. Read this Privacy Policy for full details — what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026
Our Commitment

Hay baji app believes your privacy is a fundamental right. This policy is written in plain language so you can clearly understand what we do — and do not do — with your information.

01 Introduction

Hay baji app ("we", "us", or "the platform") describes in this Privacy Policy how we collect, use, store, and protect the personal information of our users.

By using the hay baji app website, mobile app, or any of our services, you consent to this Privacy Policy. If you object to any of its terms, please refrain from using the platform.

This policy is part of hay baji app's Terms and Conditionsmust be read together with. Both documents together form our complete legal framework.

02 What Information We Collect

Hay baji app collects various types of information to provide its services. Details are outlined below:

Data Type Example Collection Methods
Identifying Information Name, date of birth, national ID Registration form, KYC
Contact Details Mobile number, email address Registration Process
Financial Information Payment methods, transaction history Deposit/Withdrawal Process
Device Information IP address, browser, operating system Automatically
Usage Data Betting history, login times, page visits Platform Operations
Contact Information Support chat messages, complaints Customer Support
Only Necessary Data

Hay baji app collects only the information necessary to provide its services. No unnecessary or excessive data is requested.

03 How Your Information Is Used

Hay baji app uses the information it collects for the following purposes only. Your data is never used for any purpose outside this Privacy Policy.

  • Account Management: To verify registration, authenticate logins, and secure your account.
  • Identity Verification (KYC): To prevent fraud and meet legal obligations.
  • Payment Processing: To securely process deposits and withdrawals.
  • Service Improvement: To improve platform experience and functionality.
  • Promotional Communications: To keep you informed about offers and bonuses (with your consent).
  • Legal Compliance: To meet regulatory compliance requirements.
  • Customer Service: To resolve complaints and issues.
Marketing Consent

To stop receiving promotional messages, contact hay baji app support at any time to opt out.

04 Data Retention & Duration

Hay baji app retains your information only for as long as necessary. Some data is kept for a specified period after account closure due to legal obligations, even after the account is no longer active.

  • Account Information: Retained for a minimum of 5 years after account closure.
  • Transaction Records: Up to 7 years in accordance with financial regulatory requirements.
  • Communication Logs: Support messages are retained for up to 2 years.
  • Cookie Data: Session cookies are cleared when the browser is closed; persistent cookies last up to 30 days.

Once the designated retention period ends, your data is securely deleted or anonymized so you can no longer be identified.

05 Sharing Data with Third Parties

Hay baji app does not sell your personal information or share it with third parties for advertising purposes. However, limited information may be shared in certain circumstances:

  • Payment Processor: bKash, Nagad, Rocket — information required to complete transactions.
  • Identity Verifier: Authorized third parties for the KYC process.
  • Law Enforcement: Under a court order or legal obligation.
  • Cloud Services: Contracted providers for secure data storage.
Third-Party Agreements

All third parties with whom data is shared are contractually bound to comply with hay baji app's privacy standards.

06 Cookie Policy

Cookies and similar technologies are used on the hay baji app website and app. Cookies are small text files stored in your browser that help improve your experience.

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled.
  • Functional Cookies: Remembers your preferences and settings.
  • Analytics Cookies: Collects anonymized data to understand platform usage.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the availability of some platform features.

07 Your Rights

As a hay baji app user, you have important rights over your personal information. Contact our support team to exercise any of these rights.

Right to Access

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You have the right to request corrections if any of your information is inaccurate.

Right to Erasure

You may request deletion of your data in certain circumstances, though this may be limited where legal obligations apply.

Right to Restrict Processing

You may request that processing of your data be restricted in certain circumstances.

Right to Withdraw from Marketing

You have the full right to opt out of promotional communications at any time.

08 Children's Privacy

Hay baji app is strictly not intended for anyone under the age of 18. We do not knowingly collect any information from minors.

If we become aware that a minor's data has entered our system, that data will be deleted immediately and the associated account will be closed.

A Note for Parents

If your child has been using hay baji app, please contact our support team immediately. We will take prompt action.

09 Security Measures

Hay baji app uses industry-standard security technology to protect your information. Our security framework is continuously updated.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of protection for your account.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by third-party experts.
  • Data Masking: Sensitive information is partially masked on screen.
Security Breach

Hay baji app follows a policy of notifying affected users within 72 hours in the event of any security breach.

10 Policy Changes & Contact

Hay baji app reserves the right to update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered mobile number or email.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. Please review this page regularly.

Contact Us

For any privacy-related questions or requests, please contact our FAQ Page Visit or contact our 24/7 support team via live chat.

Why Your Information Is Safe with hay baji app

Our 6 Core Privacy Commitments

End-to-End Encryption

All data transmitted on hay baji app is protected with 256-bit SSL encryption. Even if intercepted, the information cannot be read.

Information Is Never Sold

Your personal information is never sold to third parties. It is not shared with advertisers either.

Regular Security Audits

The hay baji app system is regularly audited by third-party cybersecurity experts.

In Your Control

You have full control to view, correct, or delete your information. You can submit a request at any time.

Easy Opt-Out

Don't want promotional messages? Turn them off in one click — no hassle, no barriers.

Transparency in Bengali

The full privacy policy is written in plain, easy-to-understand language — no complex legal jargon.

Join a Trusted Platform

Hay baji app is committed to protecting your privacy. Register securely and enjoy betting.

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